Archive for the ‘How To’ Category

Check if Your PC is USB 2 Enabled

Universal Serial Bus (USB) 2.0 was released in 2001, and it allowed for higher speeds than its predecessor (USB 1). Through USB 2.0, a wider range of external devices can be used on your computer. It also enables these devices to perform faster.

For a USB 2.0 driver to be installed on your PC, your system MUST be USB 2.0 enabled. If not, you cannot use a USB 2.0 driver.

How to Check if Your PC is UBS 2.0 Enabled

  1. From the Windows Start menu, click Control Panel.
  2. Click System->Hardware->Device Manager.
  3. Scroll down to the Universal Serial Bus controllers folder and click the ‘+’ sign to see its contents.

If your Device Manager shows an ENHANCED USB Host Controller, the system has High Speed USB (USB 2.0) capability. All other types are USB 1.1.

If your system is only USB 1.1 enabled, you must purchase a PCI card that has USB 2.0 ports.

Recommended: Update Your USB Drivers with DriverFinder

How to Uninstall USB Root Hubs

Your PC is made up of many devices that interact with each other. Although in most cases updating your drivers is the solution to USB problems, there may be PC settings (or other applications) interfering with your USB ports device.

The following steps outline what you need to do to uninstall USB Root Hubs, which may be preventing you from using your USB device. (Steps may vary slightly depending on the Windows OS you use.)

  1. From the Windows Start menu, click Control Panel.
  2. Click System.
  3. Select the Hardware tab.
  4. Click Device Manager.
  5. Scroll down to Universal Serial Bus controllers. You will see entries called Universal Root Hub.
  6. Right-click each one and select Uninstall.
  7. Restart your PC.

Recommended: Update Your USB Drivers with DriverFinder

How to Roll Back a Driver

Windows XP, Vista and Windows 7 all create a driver backup whenever a new driver is installed, so it is possible to restore that driver from the backup. This is called a Roll Back in Windows.

To do a driver roll back, open up the Windows Device Manager.

  1. From the Windows Start menu, click Control Panel.
  2. Click System, select the Hardware tab and then click Device Manager.
  3. In the device manager, you need to right-click the device for which you want to restore the previous driver version. In the pop-up menu, select Properties.
  4. In the device Properties window, select the Driver tab.
  5. Click Roll Back Driver.
  6. You will see a confirmation message, where you need to click the Yes button.

Some notes on this procedure…

• Make sure you are logged in as a user with Administrator privileges.
• You can only roll back to one previous version of a driver.
• The driver roll back feature is not available for printer drivers. In that case you will need to download the older version of the printer driver and install that driver.

Recommended: Update Your Windows Drivers with DriverFinder

Install a Driver in Windows Compatibility Mode

When you install drivers, it’s important that they MATCH the Windows operating system (OS) you have installed on your PC. However, when Microsoft releases a new OS (e.g., Windows 7), it’s impossible for ALL hardware manufacturers to simply comply and have new drivers immediately for the new OS.

To solve this issue – and to prevent that your devices simply stop functioning when you upgrade to a new Windows OS – Microsoft has the Windows Compatibility Mode feature.

  1. Right-click the driver you want to install and then select Properties.
  2. Select the Compatibility tab.
  3. Under Compatibility Mode, click Run this program in compatibility mode for:
  4. Click the down arrow and select the Windows version of the driver.
  5. Click OK.
  6. Install the driver.

How to Install a Driver Update in Windows

Driver updates normally come as one, often big, single file. If the driver file has the extension “.exe”, that means the driver file is a self-installing driver file or a self-extracting driver file. Simply double-click the driver file to execute the driver installation process. Follow the instructions of the installation program to complete the hardware driver installation. A reboot might be required on the end of the driver installation.

In the case of a self-extracting driver file, executing the “.exe” file will result in the extraction of the compressed driver files. You often need to specify a destination for the driver file extraction. Once the files are extracted, you will see the driver files that are required to install the driver update.

However, if the driver update file has a “.zip” or “.rar” extension, you need to manually uncompress the driver files. Windows supports the “.zip” extension, but if required get a program like 7-Zip to uncompress the driver files.

Within the folder with the driver files, you would typically find a driver installation program. In most cases it will be called “setup.exe” or “install.exe”, but other program files with the “.exe” extension are also possible. Again, simply double-click these installer programs to install the hardware driver update. An installation wizard will guide you through the driver install process.

In the example below the “.exe” file is called “DPInst64.exe”.


Note: Make sure that you are logged in with Administrative rights when you want to install a driver in Windows Vista or Windows 7. Another option is to right-click the “.exe” file and in the popup menu, select Run as Administrator.


If there is no file with the “.exe” extension in the folder with driver files, you will need to manually install the driver update.

Installing Drivers in Vista and Windows 7

Open the Control Panel from the Windows Start menu. In the Control Panel, select Hardware and Sound. Next, select Device Manager. If the UAC message comes up, click the Continue button.

In the Device Manager, select the device for which you want to update the drivers. Right-click the device, and in the popup menu select Update Driver Software.


In the next screen, select Browse my computer for driver software. Click the Browse button, and select the location where you extracted the driver files.

After you selected the driver file location, click the Next button to update the drivers.

Installing Drivers in Windows XP

In Windows XP the steps to install a hardware driver update manually are almost the same, but the screens and selections differ a bit.

In the Start menu, select the Control Panel. Next, select Printers and Other Hardware. Next, select System in the left-hand panel (If you use the classic view, you can click System immediately).

In the System Properties window, select the Hardware tab. Next, click the Device Manager button.


In the Device Manager, select the device for which you want to update the drivers. Right-click the device, and in the popup menu select Update Driver.


In the Hardware Update Wizard, select the option “No, not this time”, and click Next.

In the next screen, select “Install from a list or specific location (Advanced)”, and then click Next again.

Then select “Don’t search, I will choose the driver to install”, and click Next again. Now you need to select the hardware category to which your device belongs, and click Next. If you do not know the category, simply select the default Show All Devices.

In the next screen, select the Have Disk button.


The Hardware Update Wizard will now show an Install From Disk window, where you need to click the Browse button.

Using the file browser, you will now navigate to the location where you extracted the driver update files. The file browser will look for a file with the “.inf” extension.


Once you have selected the file with the “.inf” extension, you click the Open button and the click the OK button. Windows will then show you the list of devices supported by the driver update, from which you need to select your device. Then click Next to proceed with the driver installation. When the driver installation is finished, click the Finish button.