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[Easy Fixes] Zoom Mic Not Working in Windows 10 (With Pics!)

Everything is set. It’s time. You click the link to join a Zoom meeting. You hear everyone. But no one can hear you. That sucks!

Let’s get right to it then. Following are some easy, step-by-step fixes you can do to get that mic working in Windows 10.

Fix #1 – Check That Your Mic is Correctly Plugged to Your PC

This fix assumes that you have an external device you’re using as your microphone for your Zoom meetings. If that’s not the case, feel free to move on to the next recommended fix.

  1. Unplug your microphone and plug it back in to ensure that it’s not just loosely connected.
  2. If you’re using a USB audio device, then try plugging it into a different usb port.
    usb-port
    Note: If you’re using a USB hub or USB extension cable, try plugging the device directly into your computer’s USB port.

Fix #2 – Check that your Microphone Device is Not Muted

  1. On the Windows Taskbar, right-click the speaker icon and then click Open Sound Settings.
  2. Under Input, click the Choose your input device down arrow and select the microphone device you want to use.
  3. If you’re using an audio headset, check that its Mute switch – if it has one – is not turned on.

headset-mute-button This is my Jabra headset and where the Mute button is on my device.

Fix #3 – Check that Zoom is Allowed to Use Your Microphone

  1. Use the Windows search box, type microphone privacy settings and select this option when it appears.
  2. Under Microphone, switch the Allow apps to access your microphone toggle to On.
  3. Scroll down further till you find Allow desktop apps to access your microphone, and then toggle that to On too.

Note: Ensure that Zoom Meetings is one of the desktop apps listed as allowed to use the microphone.

microphone-access-for-zoom

Tip: Is the Zoom app not listed under Microphone Privacy Settings?

    • Uninstall Zoom.
    • Restart your PC.
    • Re-install Zoom.

Fix #4 – Ensure that Zoom is Using the Default Microphone

  1. Log into your Zoom desktop app.
  2. On the right side of the Zoom pane, under your profile icon, click the Settings icon settings-icon.
  3. On the left pane, click Audio.
  4. Under Microphone, ensure that audio device selected is the same device you chose under Fix #2 above. If not, click the down arrow and then select Same as System.
    zoom-mic-same-as-system
  5. While you’re in there, perform a mic test.
    • Under Microphone, click Test Mic.
    • Say something to your microphone.
    • Whatever you say should be played back to you.
  6. While you’re in there, check that the microphone is not automatically set to mute when you join a meeting.
    • Ensure that the setting Mute my microphone when joining meeting is off.

zoom-mute-setting

Note: By the way, the Meeting Host can mute meeting participants so be sure this is not the case.

Fix #5 – Update Your Audio Drivers

If you’re microphone is still not working with Zoom even after going through the Windows and Zoom solutions above, then you may need to update your device drivers.

Hardware manufactures release new device drivers all the time. This is their way of releasing new product features or new functionality for their devices, as well as fixing any bugs that may have been detected by consumers over use.

How to Update Drivers Manually

Normally, for sound problems you should go your PC manufacturer’s website and install the latest Windows 10 sound drivers available for your laptop or desktop PC. However, if you have a custom PC, or if you built your PC yourself (impressive!), you should probably head to your motherboard manufacturer’s website and download audio drivers from them.

If, like me, you’re using a USB microphone, try to download and install the recent release of USB controller drivers from the manufacturer’s website.

How to Update Drivers Automatically

If you don’t have time or the know-how to properly select, download and install the drivers you need, you can do this process automatically with DriverFinder. (Shameless plug!)

DriverFinder does exactly what its name suggests… instantly find the RIGHT device drivers you need. Once you install DriverFinder, it will automatically recognize your system info and details, as well as all the devices installed or connected to your PC.

It will then compare the drivers installed on your system against our DAILY UPDATED and ever-growing driver database. From here, just download and install the latest audio driver found for your device.

  1. Click here to download and install DriverFinder.
  2. Click Activate to register your copy of DriverFinder.
  3. Click Start Scan to check for new drivers.
    df-driver-scan
  4. Download and install the latest device drivers recommended for your audio/microphone device.
    download-audio-drivers

Fix # 6 – Quit Other Chat & Teleconferencing Software

You may not realize this but perhaps other apps are on/open and are ‘locking’ the use of your microphone. So if you have Skype, GoToMeeting, Microsoft Teams, Google Meet, etc. installed on your PC, ensure that all of them are completely closed.

  1. Click the up arrow ^ on the Taskbar notification of Windows to see hidden icons.
  2. If you see any chat or teleconferencing app there, right-click it and then click Quit or Sign Out.

Tip: If you want, you can also uninstall all other chat and teleconferencing apps you have installed on your PC to be sure, apart from Zoom of course. Reboot your PC and then perform a mic test again in Zoom.

Fix # 7 – Disable ‘Audio Enhancement’ Settings

Disable ‘Audio Enhancement’ settings for your output.

  1. On the Windows Taskbar, right-click the speaker icon and then click Open Sound Settings.
  2. Under Output, click Device Properties.
  3. In the Device Properties window, click Additional device properties.
  4. Click the Advanced tab.
  5. Uncheck Allow hardware acceleration of audio with this device and Enable audio enhancements.
  6. Click OK.

Note: If you don’t see the above settings, look at the options under Exclusive Mode and uncheck those options.

enhanced-sound-settings

Disable ‘Audio Enhancement’ settings for your input.

  1. On the Windows Taskbar, right-click the speaker icon and then click Open Sound Settings.
  2. Under Input, click Device Properties.
  3. In the Device Properties window, click Additional device properties.
  4. Click the Advanced tab.
  5. Uncheck Enable audio enhancements.
  6. Click OK.

Note: If you don’t see the above settings, look at the options under Exclusive Mode and uncheck those options.

Fix # 8 – Use Your Phone as Your Microphone

If you’re already in a meeting, we understand you’re in a pinch and just want to use any mic ASAP.  In this case, you may want to use your phone as your microphone.

  1. Download the Zoom app on your Android or iPhone.
  2. On your phone, login into your Zoom account.
  3. Go back to the Zoom desktop app.
  4. Click on the arrow next to Mute, and then click Switch to Phone audio.
  5. You will be given a meeting ID and password. Use it to join the meeting on your phone.

I hope this article has helped you with your ‘Zoom mic not working in Windows 10‘ issue. Do let me know below which fix worked for you! If you have any questions, or more suggested fixes please feel free to comment below as well.

Fix ‘HP Printer Install Failed in Windows’

Like any computer device, printers need additional software to function in Windows. For hardware devices, this software is generally called a driver. By default, Windows supports a lot of devices since many drivers are already included in Windows, but many devices still need a separate driver or additional software to operate; for Hewlett-Packard printers, this is also true.

HP printer driver packages include a lot of additional software, and not only the actual driver. This enables printer troubleshooting and offers additional printing functionality that is beyond the default Windows functions. As a result, the installation of HP printer driver software is a little more extensive and complex than other average drivers. Some HP printer driver installation packages are in the hundreds of megabytes!

The problem we are addressing here is when the installation of an HP printer driver fails, resulting in error messages like “driver fatal install”, or “fatal error during installation”. Further error details can contain file names, error codes, or version mismatches.

You can also see the following errors:
The drivers for this device are not installed (Code 28). To reinstall drivers, click Reinstall Driver.”
Fatal Error 2753 — MSI.dot4wrp

How to Solve HP Printer Install Errors

In most cases, driver installation errors can be solved by simply reinstalling the software again, sometimes a reboot is required before attempting the installation again.

But in the case of more complex software like HP printer software, a failed installation can cause all subsequent installation attempts to fail. The reason is that a failed installation can leave behind locked files, or registry information, which causes the next installation to fail.

In these cases, the next step is to first uninstall the previous installation, so that a clean system can be used to reinstall the HP driver software. The simplest way to do that is to uninstall the HP printer software from the Control Panel -> Uninstall (or Add/Remove programs) option. The Uninstall a program is found in the Control Panel under Programs -> Programs and Features in Window 7 and later.
In addition you can remove the HP printer in the Devices and Printers section of the Control Panel.

If, however, the HP printer software installation failed in an early stage, the software might not show up in the Control Panel uninstall list. That means the removal of the failed software will not be possible that way. The next thing to try in that case is to use a cleanup utility to fix the corrupted registry. Microsoft used to have the Windows Installer Cleanup Utility for this purpose, but due to conflicts with Office 2007, it was replaced by the Microsoft Fix It solution.

The Fix It solution will clear bad registry keys that can prevent programs from being installed. Keep in mind that it does not actually remove any files from the failed HP driver installation. Those will simply be overwritten by the next installation. Instead of the Microsoft solution you can also try using a program to scan and fix the complete Windows registry, which does not limit itself to installer issues only. You can use such a program to clean all HP entries from your system before attempting the reinstall. We recommend using PC Cleaner for this purpose, you can download the program here.
Note: by Choosing to install PC Cleaner (5.72MB), you consent to it’s End User License Agreement and Privacy Policy of the site.

If you are running XP or Vista, it is also possible that that the Windows Installer itself is corrupted. In that case you can simply try to download the Windows installer and reinstall that.

If reinstalling the Windows Installer is not possible, try to re-register it:

– Open a command prompt with administrator rights.
– Type: msiexec /unregister and press Enter.
– After the command completes type: msiexec /register and press Enter again.

For HP Officejet printers, HP used to offer a driver removal utility that could help you remove the HP printer driver for specific models. Unfortunately this utility is no longer available from them.

Other steps that can help:

– Run a disk cleanup to clear out the temp folders, which are used for temporary installation files.
– Stop the HP services using the Manage Computer option to prevent DLL files being locked.

Reinstalling the HP Printer Software

After the install cleanup is finished and the Windows installer is fixed, you need to reinstall the HP Printer driver software. Unplug the HP Printer and reboot before you do this so that Windows does not install any default drivers for the HP device. During installation you can reconnect the printer when the installation process indicates that. Please consider that even for wireless printers you sometimes need to make a physical connection with the PC during the initial installation. Please check the printer manual for details.

If installation still fails, and you are using a USB connection, try using a different USB port, and make sure not to use an external USB hub between the PC and the HP printer.

Windows 10 HP Printer Compatibility

Although a lot HP Printers are supported even under Windows 10, not all HP printers will work. Especially older printer models have no direct support under Windows 10, especially in the 64-bit version.
There are few things you can try to get HP printer to install in Windows 10 anyway.
The first is to try and run the printer installer in Compatibility Mode. Simply right-click the driver installer file and in the popup, select Properties.
Windows 10 Compatibility Mode

You can now select Run compatibility troubleshooter, in which case Windows will try to determine which Windows version the file is compatible with, or you can manually choose the Windows version by using the Run this program in compatibility mode for option. After this, click OK, and execute the installer.

In some cases this method works, even though not all printer functions might be supported due to compatibility issues (often the case with printer/scanner combinations).

If the printer is not supported at all, even with the compatibility mode, you can choose to use a Virtual Machine (VM). In the Virtual Machine you then run a version of Windows that still has support for your HP printer. Advantage is that you can still use the printer, disadvantages are that you need to first still have a version of Windows that supports your printer, and you need to run the VM for all print functions, which means transferring all documents to be printed between the host (Windows 10), and the VM. Apart from being a complex solution, this is not a very convenient solution, so it is only interesting in a few occasions.

Lastly, always make sure to use the latest HP driver software, to guarantee that you are not suffering from old versions with possible bugs or limited functionality. To scan your PC for all drivers and find HP updates, use DriverFinder!

Check the Version of Your Apple Mobile Device Driver

All Apple devices that can be connected to a PC using the USB port will use Apple’s mobile device driver for Windows. To check which version of this driver is installed, use the following steps:

  1. Make sure the iPad, iPhone or iPod is connected to the PC using a USB cable.
  2. Open the Windows Device Manager from the Control Panel, or type “devmgmt.msc” at the Start menu.
  3. In the Device Manager, expand or open the Universal Serial Bus Controllers group.
  4. Locate the Apple Mobile Device USB Driver, and right-click this device.
  5. In the popup menu, select Properties.
  6. Next select the Driver tab.
  7. Check the Driver Date and Driver Version of the Apple USB driver to see if you have the latest version of the driver.

To update an Apple USB driver, you normally need to install the updated iTunes application. If you download the stand alone Apple USB driver update using DriverFinder, you can simply update the driver without the need to download and install the complete iTunes software.

Once downloaded, simply run the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi for 64-bit Windows versions) to install the new driver.

When you plug your iPod, iPhone or iPad, the new driver will automatically be used!

Skype Does Not Detect the Microphone

skype does not detect microphoneWe’ve all been there at one point; just when you’re seconds away from a Skype call, you realize that you’re freaking mic is not detected by Skype! This happens often especially if you have various audio devices connected to your PC. Following are three (3) simple things you can do to make Skype recognize your mic.

Three Ways to Make Skype Detect Your Mic

1. Check that the RIGHT audio device (mic) is selected by Skype.

  • Open Skype.
  • From the Tools menu, click Options and then select the Audio Settings tab.
  • Click the Microphone down arrow and then select the device that Skype should use. (As you can see on the screenshot below, since my microphone is connected to my PC via USB, I selected ‘Microphone (USB Audio Device)’.

skype-microphone-setting

2. Check that the correct recording device is selected on your PC. (The succeeding steps were done on a Windows 7 PC. The steps will be very similar for Windows 8.1 and Window 10. Minor differences in steps may be needed for Windows XP and Vista.)

  • From the Windows Start menu, click Control Panel.
  • Click Sound (if needed click Hardware and Sound first).
  • Select the Recording tab.
  • Select the microphone device you indicated in Skype (Step 1 above).
  • Click the Set Default down arrow and then choose Default Device.
  • Click OK to close the Sound window.

3. Update your sound card driver. Skype still not detecting your microphone after the above tweaks? Then perhaps you should update the drivers of your sound card.

  • Here’s the manual way to do this.
    • Check the brand and model of your sound card. You can do this by literally opening up your machine, taking out the sound card and checking it’s brand and model. Another way is to check your PC brand and model. You then go to the PC manufacturer’s website (e.g., Asus, Dell, Samsung, HP, etc.) and then check what sound card they put on your PC.
    • Now that you know the sound card brand and model, you can go to the website of the sound card maker (e.g., Realtek, SoundMAX, etc.) and check if they have new sound card drivers for you to download.
    • If they do, download the new sound card driver and install it on your PC.
    • Restart your system.
  • Here’s the fast and automated way to do this.
    • You can use DriverFinder to update your sound card drivers. (In this screenshot, you can see that DriverFinder has detected the sound card device on my PC in seconds.)
    • realtek-sound-card

    • After registering and activating the program, click the Start Scan button at the top to enable DriverFinder to look for new drivers for your PC. (In the screenshot below, new drivers for my Realtek sound card, as well as for other devices on my PC, have been detected.) You can download and install the recommended drivers for your PC in minutes.

That’s it. Try these tips and here’s to you getting Skype to recognize your mic once again!

DriverFinder Passes 4 Anti-Virus Checks… Again!

DriverFinder is Certified by DownloadRoute.com
We subject DriverFinder to all kinds of independent security checks all the time as part of our efforts to re-assure you that the DriverFinder download is safe and secure.

This time we’d like to make special mention of the check that DownloadRoute.com did on DriverFinder. On November 1, 2011, they subjected DriverFinder not only to one but FOUR different anti-virus tools: Avira AntiVir Premium, Dr.Web antivirus, Kaspersky Anti-Virus, and NOD32 antivirus.

The results? DriverFinder download test: PASSED