Install the Focusrite Scarlett 2i2 drivers in Windows to enable your audio interface to connect with your PC through a USB port. This makes recording from an instrument or from a microphone to your Windows computer possible.
The Focusrite scarlett 2i2 is a popular and long term favorite with musicians. Now in its 4th generation, the audio interface features high quality microphone and instrument inputs and a USB 2.0 port for PC connections.
The Focusrite Control software allows you to record and play back your music on a computer. Using older drivers on the latest Windows versions can result in audio problems like stutter or static. If disabling audio enhancements does not fix it, try updating the audio drivers and software.
Install the Focusrite Control Software
Installing the control software will install all the necessary requirements in your Windows computer. This includes the Focusrite USB drivers (PCIe drivers for other Focusrite controllers are also included).
Here are the steps to install the Focusrite Scarlett 2i2 drivers by installing the control software.
On the website, click SUPPORT in the top menu, and then select DOWNLOADS.
In the DOWNLOADS page, click the Pick your product by rage drop-down list, and then select the Scarlett 2i2 edition you have.
Under the SOFTWARE section, click the DOWNLOAD button (for the Windows option) to get the Focusrite Control software installer.
After downloading and saving the file on your computer, execute the installer and follow the on-screen instructions.
Automatically Find and Install Focusrite Scarlett 2i2 Drivers using DriverFinder
When you only need the USB drivers to be installed, either because they are missing, or you want the latest version of the USB drivers, you can use DriverFinder.
Acquire a license for the application and activate the software.
Run a Scan to check for updated drivers.
Download and install the recommended Foscusrite Scarlett 212 driver updates.
The benefit of this approach is that ALL your device drivers can get updated! The USB controller drivers and other audio drivers are also checked and updated when required.
Error Message: Focusrite Scarlett 2i2 No Hardware Connected
When you start the Focusrite Control software, you might see a black screen with the message “No Hardware Connected”.
Firstly, ensure the Focusrite drivers are correctly installed. If necessary, open the Device Manager, uninstall the device and then reinstall the drivers. You can find the Focusrite USB Audio device under Sound, video and game controllers.
Secondly, check all connections. All physical connections need to be properly attached. Try a different USB port if you can.
For the USB audio interface, it is important to connect the USB cable from the Scarlett 2i2 directly to the computer. The USB port needs to be USB 2.0 or higher. It is also important to be aware that the device is powered through the USB port. So connect the USB cable to a USB port directly on the PC motherboard (back of the computer for most desktops). For laptops, it is recommended to plug the laptop to its power cord.
Do not use a USB hub unless it is really required. And if you do, make sure it has a separate power supply, to ensure it can feed the Scarlett 2i2 USB interface sufficient power.
Lastly, make sure you selected the right version of the Focusrite software. The latest Control software will not detect older versions of the Scarlett audio interface.
Fix #1 – Check That Your Mic is Correctly Plugged to Your PC
This fix assumes that you have an external device you’re using as your microphone for your Zoom meetings. If that’s not the case, feel free to move on to the next recommended fix.
Unplug your microphone and plug it back in to ensure that it’s not just loosely connected.
If you’re using a USB audio device, then try plugging it into a different usb port. Note: If you’re using a USB hub or USB extension cable, try plugging the device directly into your computer’s USB port.
For Bluetooth headsets, or microphones, make sure to PAIR the device with your Windows computer.
Fix #2 – Check that your Microphone Device is Not Muted
On the Windows Taskbar, right-click the speaker icon and then click Open Sound Settings.
Under Input, click the Choose your input device down arrow and select the microphone device you want to use.
If you’re using an audio headset, check that its Mute switch – if it has one – is not turned on.
This is my Jabra headset and where the Mute button is on my device.
Fix #3 – Check that Zoom is Allowed to Use Your Microphone
Use the Windows search box, type microphone privacy settings and select this option when it appears.
Under Microphone, switch the Allow apps to access your microphone toggle to On.
Scroll down further till you find Allow desktop apps to access your microphone, and then toggle that to On too.
Note: Ensure that Zoom Meetings is one of the desktop apps listed as allowed to use the microphone.
Tip: Is the Zoom app not listed under Microphone Privacy Settings?
Uninstall Zoom.
Restart your PC.
Re-install Zoom.
Fix #4 – Ensure that Zoom is Using the Default Microphone
Log into your Zoom desktop app.
On the right side of the Zoom pane, under your profile icon, click the Settings icon .
On the left pane, click Audio.
Under Microphone, ensure that audio device selected is the same device you chose under Fix #2 above. If not, click the down arrow and then select Same as System.
While you’re in there, perform a mic test.
Under Microphone, click Test Mic.
Say something into your microphone.
Whatever you say should be played back to you.
While you’re in there, check that the microphone is not automatically set to mute when you join a meeting.
Ensure that the setting Mute my microphone when joining meeting is off.
Note: By the way, the Meeting Host can mute meeting participants so be sure this is not the case.
Fix #5 – Update Your Audio Drivers
If you’re microphone is still not working with Zoom even after going through the Windows and Zoom solutions above, then you may need to update your device drivers.
Audio drivers ensure that Windows can recognize and operate your audio devices, including your microphone. In the same way, USB ports and Bluetooth also need device drivers to function.
Hardware manufactures release new device drivers all the time. This is their way of releasing new product features or new functionality for their devices, as well as fixing any bugs that may have been detected by consumers over use.
How to Update Drivers Manually
Normally, for sound problems you should go your PC manufacturer’s website and install the latest Windows 10 sound drivers available for your laptop or desktop PC. However, if you have a custom PC, or if you built your PC yourself (impressive!), you should probably head to your motherboard manufacturer’s website and download audio drivers from them.
If, like me, you’re using a USB microphone, try to download and install the recent release of USB controller drivers from the manufacturer’s website.
How to Update Drivers Automatically
If you don’t have time or the know-how to properly select, download and install the drivers you need, you can do this process automatically with DriverFinder. (Shameless plug!)
DriverFinder does exactly what its name suggests… instantly find the RIGHT device drivers you need. Once you install DriverFinder, it will automatically recognize your system info and details, as well as all the devices installed or connected to your PC.
It will then compare the drivers installed on your system against our DAILY UPDATED and ever-growing driver database. From here, just download and install the latest audio driver found for your device.
Click Activate to register your copy of DriverFinder.
Click Start Scan to check for new drivers.
Download and install the latest device drivers recommended for your audio/microphone device.
Fix # 6 – Quit Other Chat & Teleconferencing Software
You may not realize this but perhaps other apps are on/open and are ‘locking’ the use of your microphone. So if you have Skype,GoToMeeting, Microsoft Teams, Google Meet, etc. installed on your PC, ensure that all of them are completely closed.
Click the up arrow ^ on the Taskbar notification of Windows to see hidden icons.
If you see any chat or teleconferencing app there, right-click it and then click Quit or Sign Out.
Tip: If you want, you can also uninstall all other chat and teleconferencing apps you have installed on your PC to be sure, apart from Zoom of course. Reboot your PC and then perform a mic test again in Zoom.
Fix # 7 – Disable ‘Audio Enhancement’ Settings
Disable ‘Audio Enhancement’ settings for your output.
On the Windows Taskbar, right-click the speaker icon and then click Open Sound Settings.
Under Output, click Device Properties.
In the DeviceProperties window, click Additional device properties.
Click the Advanced tab.
Uncheck Allow hardware acceleration of audio with this device and Enable audio enhancements.
Click OK.
Note: If you don’t see the above settings, look at the options under Exclusive Mode and uncheck those options.
Disable ‘Audio Enhancement’ settings for your input.
On the Windows Taskbar, right-click the speaker icon and then click Open Sound Settings.
Under Input, click Device Properties.
In the DeviceProperties window, click Additional device properties.
Click the Advanced tab.
Uncheck Enable audio enhancements.
Click OK.
Note: If you don’t see the above settings, look at the options under Exclusive Mode and uncheck those options.
Fix # 8 – Use Your Phone as Your Microphone
If you’re already in a meeting, we understand you’re in a pinch and just want to use any mic ASAP. In this case, you may want to use your phone as your microphone.
Download the Zoom app on your Android or iPhone.
On your phone, login into your Zoom account.
Go back to the Zoom desktop app.
Click on the arrow next to Mute, and then click Switch to Phone audio.
You will be given a meeting ID and password. Use it to join the meeting on your phone.
Fix # 9 – Run the Windows 10 Audio Troubleshooter
Windows 10 has a built-in troubleshooters that can help fix common issues. Especially for non-tech-savvy users the Windows troubleshooters are a good choice. Since there is a troubleshooter for Recording Audio, this can used used to troubleshoot and fix microphone problems.
To run the Windows 10 audio troubleshooter follow these steps:
In the Taskbar search box, type “troubleshoot setting”.
Click the Troubleshoot Settings icon in the search result.
In the Troubleshoot Settings window, click the Additional troubleshooters option.
Next, scroll down to locate the Recording Audio option and click it.
Finally, click the Run the troubleshooter button that appears.
The troubleshooter will execute and identify any problems with the microphone and related settings. In most cases any available fixes will be applied automatically. Just follow the on-screen instructions in case manual actions are required (like selecting the audio input device to troubleshoot).
Zoom Microphone not working on iOS devices
When using Zoom on an Apple iPhone or iPad, the microphone can also be muted.
The very first step is to allow Zoom to access your microphone. So when you see the message “Zoom” Would Like to Access the Microphone, make sure you click the OK option.
In addition the microphone access, the microphone can be muted within the Zoom app itself.
Follow these steps to make sure the microphone is not muted within the Zoom app on iOS.
Open the Zoom App.
Click the Settings icon in the lower-right corner.
Next, click the Meetings
In the Meeting Settings, make sure the option Mute My Microphone is disabled.
Start your meeting, or join your meeting with the Join with Audio option to make sure the audio (and microphone is enabled).
If you are still facing problems, try closing any other apps that might use the microphone. A last option is to restart the phone or iPad.
I hope this article has helped you with your ‘Zoom mic not working in Windows 10‘ issue. Do let me know below which fix worked for you! If you have any questions, or more suggested fixes please feel free to comment below as well.
We’ve all been there at one point; just when you’re seconds away from a Skype call, you realize that you’re freaking mic is not detected by Skype! This happens often especially if you have various audio devices connected to your PC. Following are three (3) simple things you can do to make Skype recognize your mic.
Three Ways to Make Skype Detect Your Mic
1. Check that the RIGHT audio device (mic) is selected by Skype.
Open Skype.
From the Tools menu, click Options and then select the Audio Settings tab.
Click the Microphone down arrow and then select the device that Skype should use. (As you can see on the screenshot below, since my microphone is connected to my PC via USB, I selected ‘Microphone (USB Audio Device)’.
2. Check that the correct recording device is selected on your PC. (The succeeding steps were done on a Windows 7 PC. The steps will be very similar for Windows 8.1 and Window 10. Minor differences in steps may be needed for Windows XP and Vista.)
From the Windows Start menu, click Control Panel.
Click Sound (if needed click Hardware and Sound first).
Select the Recording tab.
Select the microphone device you indicated in Skype (Step 1 above).
Click the Set Default down arrow and then choose Default Device.
Click OK to close the Sound window.
3. Update your sound card driver. Skype still not detecting your microphone after the above tweaks? Then perhaps you should update the drivers of your sound card.
Here’s the manual way to do this.
Check the brand and model of your sound card. You can do this by literally opening up your machine, taking out the sound card and checking it’s brand and model. Another way is to check your PC brand and model. You then go to the PC manufacturer’s website (e.g., Asus, Dell, Samsung, HP, etc.) and then check what sound card they put on your PC.
Now that you know the sound card brand and model, you can go to the website of the sound card maker (e.g., Realtek, Creative Labs, SoundMAX, etc.) and check if they have new sound card drivers for you to download.
If they do, download the new sound card driver and install it on your PC.
Restart your system.
Here’s the fast and automated way to do this.
You can use DriverFinder to update your sound card drivers. (In this screenshot, you can see that DriverFinder has detected the sound card device on my PC in seconds.)
After registering and activating the program, click the Start Scan button at the top to enable DriverFinder to look for new drivers for your PC. (In the screenshot below, new drivers for my Realtek sound card, as well as for other devices on my PC, have been detected.) You can download and install the recommended drivers for your PC in minutes.
That’s it. Try these tips and here’s to you getting Skype to recognize your mic once again!
Are you able to play videos on YouTube but can’t hear a darn thing?!? That’s a bummer! Well, here are a couple of fixes you can try to get your sound back.
8 Ways to Fix ‘YouTube No Sound’ Problems
Following are a few tips to get your sound back so you can play (and HEAR) YouTube videos again. I suggest you do them one by one, eliminating each potential problem, before you move on to the next.
Close any open ‘multimedia stuff’ like any Messenger, music or video player, etc.
Clear ALL your our Cookies, History and Temporary Internet Files. This ensures that NOTHING is interfering with YouTube’s settings.
Update your web browser to the latest version. If you’re holding off on updating your web browser because you’ve fallen in love with the current version… stop. Update your web browser and try playing YouTube videos again. Hey, if this does not work, you can always revert to the old version but at least you know it’s not the cause of the audio problem.
If you’re using a video accelerator of any kind… get rid of it.
If you’re using a YouTube video downloader of any kind… well, get rid of that too.
You sure you using the right Flash player version? If you’ve recently updated Flash and now you cannot hear sound from YouTube, try going back to the previous version.
Check that your PC is using the RIGHT audio device.
– Open Control Panel -> Sounds and Audio Devices.
– Select the Audio tab. (It is important that the Default device is the same as the audio device that you have installed!)
– Click the Volume buttons to ensure the audio device is not set on ‘Mute’.
– Now click the Advanced button to select the speaker configuration.
– Select the Desktop stereo speaker configuration. This is the safest option for most systems.
If you install audio drivers for your Windows PC and it does not bring back sound, you may think that the audio driver is ‘faulty’. Actually, this is not always the case. Oftentimes, it’s simply a matter of uninstalling the old audio driver and installing the new one that does the trick.
It’s the same thing as upgrading your system. Sometimes, upgrading from Windows 7 to Windows 10 does not work. Instead, you should wipe out Windows 7 from your system completely and do a fresh install of Windows 10. The same applies to a Windows 10 to Windows 11 upgrade. Make sure to backup your drivers before you do this!
First, Uninstall Old Audio Drivers
From your Windows Start menu, go to Control Panel -> System -> Hardware tab (steps may vary depending on your Windows version).
Click Device Manager.
Scroll down to the Sound, video and game controllers category.
Select your audio device based on the audio device chipset manufacturer (e.g., Realtek, Intel, C-Media, Creative, Turtle Beach, Yamaha, etc.). Note: If you cannot find your audio device, scroll down further to the Other devices category.
Right-click the audio device (or unknown device) in the Device Manager and then click Uninstall. Note: If an option shows to also uninstall the driver software, select that as well.(Whether this option shows depends on the driver software itself.)
Restart your PC.
And Then… Install New Audio Drivers
We recommend using DriverFinder to automatically find the correct, and latest audio drivers for your Windows PC.
Download, install and run a DriverFinder. Activate the program with a license.
Download the updated audio driver recommended.
Install the new audio driver by clicking the Open or Install button next to it in DriverFinder.
Restart your PC.
Now check to see if your sound is working as expected.
If you want to manually update the driver, visit the support site for the PC manufacturer. Look up your device model and download the audio driver for it. If your Windows version is not supported for the device model, you can visit the audio driver support site for the manufacturer and download the driver for your sound card.
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