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How to Fix Problems with a Logitech Webcam in Windows

Logitech webcams have been a popular choice for external webcam solutions on Windows PCs. Not only are the newer models popular, but even the older Logitech c270 webcam and Logitech C920 webcam models are still in use. Particularly with older models, there can be issues with newer Windows versions. Logitech webcam drivers for older models and newer Windows versions are not available.

So how do we still get the webcam working? We’ll have a look at the possible solutions to get the Logitech webcam working in Windows.

Hardware

If you are certain your webcam is still in good working order, it is still worth having a look at the setup. Most webcams are connected to a PC using a USB connection. And for the older Logitech webcam models, like the c270 and c920, this is a USB 2.0 connection.

To have the best chance of a working webcam on a Windows PC, make sure to connect the webcam to a USB 2.0 port. Although USB 3.0 and USB 3.1 ports should be compatible, the best guarantee to a working webcam is to use the USB 2.0 port for older webcams.

For modern laptops, this may be a challenge, since they would only have a USB 3 port available, but chances are you would have a built-in webcam anyway.

A second thing to avoid is using a USB hub to connect the webcam to your PC. Although it may work in some cases, if you are having problems, plug the webcam into a USB port that is directly connected to your PC (motherboard). If you do need to use a USB hub, use a USB hub with external power to increase the chance of success.

Similarly, avoid using USB cable extensions. If the webcam cable is too short for your requirement, it is easy to get a USB extension cable to get the required length. This might have worked in the past, but with all electronics using low-power components, the cable length may pose a problem for an error-free connection.

Software

When we are talking about software for webcams there are really only three things: the driver, the recording/viewing software, and the Windows setting. Both can play a role in solving problems with webcams.

Logitech Webcam drivers

Depending on the Windows version, separate drivers for a Logitech webcam may not be required. The latest Windows versions, like Windows 10 and Windows 11, have compatible drivers installed. Most webcams will be plug-and-play.

Download and install Logitech Webcam drivers

For older webcam models or older Windows versions, this will be different. Simply visit the Logitech webcam support website, and choose your model to download and install the required driver.

Logitech Webcam Support site

If you do not see your model, type it in the search box to find the webcam.

In the Logitech webcam details page, select the Download option on the left (1), and then pick the Windows version in the drop-down list (2). Next, you will see the available downloads for your webcam.

Download Logiech webcam driver

Reinstalling the Webcam device

If the driver is present on your system, and the webcam is still not working, it can help to reinstall the device. For this, we uninstall the device from the Device Manager and then use the Scan for hardware changes in the Action menu to reinstall it. A restart of the PC will also let Windows reinstall the device and the driver.

Uninstall Logitech webcam device

Please note that depending on the Windows version, the Logitech webcam will be listed under either the Cameras or Imaging devices category.

Uninstall the driver for the webcam

Most newer Logitech webcams use the standard USB Video Class (UVC) driver. During installation of the device, a copy of the standard driver is made for the webcam to function. To solve problems with the webcam, it can help to uninstall the device and the UVC webcam driver and have Windows reinstall it.

This is similar to the previous step, but in this case, make sure to select the option to uninstall the driver for the device to ensure a fresh copy gets installed and configured when the Webcam is detected again.

Uninstall Logitech webcam driver

Manually switch to the UVC driver

If the webcam uses a driver that is not working with your Windows version, and the webcam is compatible with the standard USB Video Class, it is possible to manually switch to the UVC driver for the webcam. This can help solve the webcam issue.

  1. In the Device Manager, right-click the webcam device.
  2. Next, click the Update driver option in the popup menu.
  3. Select the Browse my computer for drivers option.
  4. Now click the Let me pick from a list of available drivers on my computer.
  5. In the Model list, select the USB Video Device option and click Next.
Logitech C270 HD webcam driver

After this, open the camera app or recording software and check if the webcam is working.

Logitech Webcam software

To check the proper functioning of the webcam in Windows, try different software programs. In general, it is best to use programs that are installed with Windows itself to ensure maximum compatibility. In the latest Windows versions, the Microsoft Camera app is the best place to start.

But it is also possible to test with other camera software. For Logitech webcams, the Logitech Capture software is recommended. It is compatible with Windows 7 up to Windows 11 and supports the C92x, BRIO, and StreamCam models. ManyCam and YouCam are other popular programs.

But, of course, you can also use your favorite video chat app to test your webcam. Skype, Teams, and Google Meet, all directly support your webcam if it is working.

Specifically for Logitech webcams though, it is sometimes useful to install additional specific Logitech software to configure and test the webcam. Logitech Camera Settings is a little older program that can be used to configure the specific settings of your Logitech webcam. Logi Tune is the more recent version of the Logitech software to use for Logitech webcams. Both these programs can quickly tell you if the webcam is working and allow control over various webcam display and recording settings.

If nothing works, the last option is to install the older Logitech Webcam Software (LWS). The latest version is 2.8 and can still be downloaded from the Logitech support site. Especially for older Logitech webcam models, this software can provide a solution on the latest Windows versions if nothing else works. You may need to run it in compatibility mode to get it working on Windows 11.

Logitech Webcam Software 2.8

Windows settings

Something that can easily be overlooked when troubleshooting Logitech webcam problems is a setting in Windows. The latest Windows versions have more settings for privacy than earlier versions. That means you need to allow applications to access the camera device.

  • In Windows 10, open the Settings window and go to Privacy.
  • Under Privacy, click Camera.
  • Now make sure the Allow apps to access your camera is enabled.
Allow camera access in Windows 10

If you scroll down further, you can even pick which apps on your system can access the camera.

Select apps for camera access in Windows 10

For more tips on fixing webcam issues, check out this article on how to fix webcam problems.

As always, make sure you check for regular driver updates using our DriverFinder application to make sure you have the latest device drivers installed for all your devices!

Microsoft Basic Display Adapter Showing in Windows 10?

Windows 10 shows the display adapter as a Microsoft Basic Display Adapter if there is no driver for your graphics card installed. In the Device Manager, you can see this listed under Display adapters.

Microsoft Basic Display Adapter in Windows 10

The Microsoft Basic Display Adapter is software that ensures your display works with the minimum specs. Basically, you will get a working display with it, but resolution, color depth, and refresh rates are limited. So it’s in your best interest to find the right graphics card driver to achieve maximum video performance and higher resolutions.

To get full support for your graphics card, the graphics driver specific to your graphics card needs to be installed.

Typically you will see the Microsoft Basic Display Adapter if you have done a fresh install of Windows 10, and no graphics driver update has been installed yet.

But it is also possible that the Microsoft Basic Display Adapter is used because there is no Windows 10 support for your graphics card.

What to do: Run Windows Update

If there is support in Windows 10 for your graphics card, a reboot might be all you need to install the proper driver. But if that is not the case, start by running Windows Update.

Open the Windows Settings from the Start menu, and then click Update & Security.

Windows 10 Update & Security

Windows 10 will start looking for updates and should automatically download and install any updates found.

If not, click the Check for updates button to initiate the Windows Update process.

By default, Windows 10 includes driver updates for supported devices. So if your graphics card is supported, the correct driver will be found and installed.

It needs to be mentioned that updates can also cause things to fail. So if the graphics driver was recently updated, try doing a driver rollback in the Device Manager to fix the issue.

What to do: Manually Update the Graphics Driver

If Windows Update does not find a driver, you can manually download the driver for the graphics card. Visit the manufacturer support site for your computer and look up support for the computer model. Then download the graphics or display driver from the support site.

In most cases, the driver will come in the form of an executable installer that will install the graphics driver.

If not, open Device Manager, right-click the Microsoft Basic Display Adapter, and in the popup menu select Update Driver.

Windows 10 Update Driver

Next, click Browse my computer for drivers, and then use the Browse option to locate the downloaded graphics driver files. Note that the driver files might need to be unzipped first.

Then click Next and wait for Windows 10 to finish installing the graphics driver.

Troubleshooting Microsoft Basic Display Adapter: What if you can’t find the driver you need for your computer or graphics card?

If Windows 10 doesn’t find the right driver and the manufacturer doesn’t provide the driver you need, you can try DriverFinder.

DriverFinder scans your computer hardware and automatically finds updated drivers – including graphics drivers – for your specific Windows version. You can easily download and install the recommended driver.

DriverFinder has a huge database of drivers so it’s not limited to the Windows Update catalog or a single manufacturer site. This means there’s a big chance you’ll find the exact driver you need.

Is ‘Incompatible Hardware’ the Reason Why the Microsoft Basic Display Adapter Is Showing?

One of the reasons the Microsoft Basic Display Adapter is showing, instead of your actual graphics card, is if there’s hardware incompatibility in Windows 10.

That basically means there is no compatible driver for the graphics card for Windows 10. The hardware is not supported by Microsoft for Windows 10.

The options you have here depend on your computer (or device).

  • For tablets, there is not much you can do other than downgrade to a compatible version of Windows.
  • For notebooks or laptops, you can also downgrade to a compatible Windows version. But in many cases, modern laptops have two (2) video cards installed: an external, more powerful graphics card, and an on-chip, basic video card. The Intel integrated graphics device is often used. Try enabling or disabling one of the two cards in the system BIOS, to make sure Windows can properly recognize and install the graphics driver for it.
  • For desktops, the same options are available as for laptops, but there is one more option: replace the graphics card. The graphics card might not be working anymore, or it’s too old to be supported in Windows 10. Replacing it with a modern graphics card will allow Windows 10 to install the correct driver.

Hopefully, these tips fix the Microsoft Basic Display Adapter problem. Once the right driver is installed, video performance should be better, higher resolutions will be possible and multiple monitors will be supported.

How to Stop Windows 10 Waking Up from Sleep On Its Own

Is Windows 10 waking up from sleep randomly even though you’ve put it in Sleep Mode? I hear you. Like many other people, I often leave my PC on for longer periods of time. When I’m done working, I simply put it in ‘sleep mode’ so I can easily continue where I left off the next day.

Lately, I’ve noticed that my PC ‘comes to life’ on its own even though I put it to sleep. (I know… creepy!) This brought out the geek detective in me so if you’re experiencing this, read on to find out how to stop that from happening.

Windows 10 Waking Up from Sleep Mode — Possible Reasons

There are multiple possible causes why your PC can suddenly wake up from sleep. Although they might seem random, they are actually not.

One of the most common causes is Windows itself.

Windows 10 normally checks for updates or performs scheduled maintenance tasks. To make matters worse, if the task fails, it can keep on trying the task until it succeeds. So your PC will go to sleep and come out of it multiple times!

Another possible cause is you have software installed that is scheduled to perform a task. An example of this is your anti-virus software performing a scan at a specific time.

Another reason is that a hardware device is triggering the PC to wake up. The most common device is the network device, but USB devices can also trigger power mode changes.

So Which One is Causing these Random ‘Wake Ups’

The first thing to do is…  ask Windows itself! The way to do this is to use a command prompt and use the powercfg command.

Here are the steps in detail:

  1. On the Windows search bar, type “command prompt” (without quotes).
  2. In the results that show, right-click Command Prompt.
  3. In the popup menu that appears, click Run as administrator.
    Afministrator Command Prompt
  4. Click the Yes button in the User Account Control dialog box when it shows.
  5. In the Administrator: Command Prompt window, type:
    powercfg –lastwake
    Powercfg -lastwake
  6. In this specific example, you can see that a hardware device woke up the computer. The Intel(R) Ethernet Connection caused the PC to wake up from sleep.

Please note that it’s not always the fault of a hardware device :)  Results of your particular powercfg –lastwake command run may show a specific software or application instead.

To give an example, I had left my email client – MS Outlook – running a few times. Not a problem in itself, but since I had scheduled it to fetch email from a specific email account at regular intervals, it woke up my PC… constantly!

Apart from the –lastwake parameter, you can also use the –waketimers parameter.

Powercfg -waketimers

The powercfg –waketimers command will show all active wake timers. (Below in this article you can find out how to disable the Allow Wake Timers option in Windows 10.) The results of the command will show the current timers that are set on the PC. Details include the type, name, and exxpiration.

Another option to find out the reason for the wake-from-sleep issue is to check the Windows Event Viewer. The Event Viewer is a Windows app that uses a graphical user interface rather than a text based interface (command prompt).

Here are the steps:

  1. On the Windows search box, type “event viewer” (without quotes).
  2. In the search results, click the Event Viewer App.
  3. In the Event Viewer window, open Windows Logs, and then click System (1).
    Windows 10 Event Viewer
  4. Under System (right-side of the window), scroll through the event list and look for a Source that includes “Power”.
  5. For the selected event, you can see the explanation in the panel below the event list (2).

In the example screenshot above, the Wake Source is listed as Unknown. Not very helpful, but there will be list entries that do tell you the reason. You can click the Details tab for more information on the event.

How to Stop Windows 10 Waking Up from Sleep On Its Own

Once you know what causes your PC from waking up from sleep, you can take action to prevent it from happening again.

Windows Update

Let’s start with Windows Update since it’s a common cause of the wake-from-sleep behavior. Also, updates do not only wake up your PC from sleep, they can also result in (multiple) reboots.

If you leave your browser, files, and documents open to continue where you left off, you do not want your PC to reboot in the middle of the night (even if you HAVE saved your open work).

Here are the steps to change Windows Update settings:

  1. Click the Start menu button, then click Settings.
    Windows 10 Settings
  2. In the Settings window, scroll down and select Update & Security.
    Windows 10 Update & Security
  3. Now click the Windows Update option.
    Windows Update - PC waking up from sleep
  4. Wait for the Windows Update check to complete and for the Windows Update results to show.

There are two things you can do here.

#1. Change your PC ‘active hours’ to suit your situation. This controls when updates and reboots will not take place. So what if we define active hours as all hours of the day? Although that looks like a great way to prevent Windows Update from running, you can only define a maximum period of 18 hours as active hours :(

Windows 10 Active Hours

After all, you can’t be working 24 hours, right?!? Still, an 18-hour limitation gives you a lot of control when updates should not be installed.

#2. Completely pause Windows Updates from happening.

Windows Update Advanced Options

Click the Advanced options in the Windows Update window.


Now you can select a date until which the updates should be paused.

Tip: Since you are already there, you should click the Delivery Optimization option too, and disable the option to Allow downloads from other PCs.

Windows Update Delivery Optimization

Do this for all PCs on your local network, so they won’t wake each other up distributing Windows Updates files to each other.

Disable Scheduled Maintenance

Windows 10 has a few automatic maintenance functions at a scheduled interval. Security, diagnostics, updates, all things that help keep your PC in good shape.

Apart from the ability to schedule when this maintenance is allowed to run, it is also possible to tell it not to wake up the PC.

Here are the steps to prevent scheduled maintenance to wake your PC:

  1. In the Windows search box, type “maintenance” (without quotes).
  2. In the search results, click Security and Maintenance.
    Windows 10 Security and Maintenance
  3. In the Security and Maintenance window that appears, open the Maintenance group (1).
  4. Now click the option Change maintenance settings (2).
    Windows 10 Change Maintenance Settings
  5. Clear the checkbox for Allow scheduled maintenance to wake up my computer at the scheduled time.
    Disable Automatic Maintenance Wake Up
  6. Click OK.

After this, scheduled maintenance tasks will no longer be able to wake up your Windows 10 computer from sleep mode. (You can always run the maintenance manually by selecting the Start maintenance option.)

Network Controller (Wake-on-LAN)

As we saw in the earlier screenshot for the powercfg example, network connectors (or adapters) can trigger the PC to wake up from sleep.

Although there are valid scenarios for this option, it might not be what you want if it results in your computer waking up from sleep.

The steps to disable the Wake-on-LAN function are:

  1. Right-click the Start menu button.
  2. In the popup menu, click Device Manager.
    Start Device Manager
  3. In Device Manager, open the group called Network adapters by clicking the arrow in front of it (1).
  4. Right-click the network adapter in the list, and in the popup menu select Properties (2).
    Windows 10 Network Adapter Properties
  5. In the Properties window for the network adapter, select the Power Management tab.
  6. Uncheck or clear the checkbox named Allow this device to wake the computer.
    Disable Wake-on-LAN
  7. Click OK.

One thing to keep in mind here is that the Wake-on-LAN feature is available for each network adapter. So if your PC has multiple Ethernet connections, or maybe even a wireless connection, these steps need to be repeated for each network adapter.

Disallow Wake Timers

In the start of this article, you read that Windows 10 has the possibility to use wake timers. Wake timers are scheduled events that can wake the PC from sleep (or hibernation).

The Windows Task Scheduler has a checkbox option to Wake the computer to run this task for scheduled tasks. That will result in a wake timer to be used.

To prevent wake timers from waking up Windows 10 from sleep, you can disable this option.

  1. In the Windows search box, type “power option” (without quotes).
  2. In the search result, click Power & sleep settings.
  3. Click Additional power settings.
    Windows 10 Additional Power Settings
  4. Select Change plan settings for the selected power plan.
    Windows 10 Change Power Plan Settings
  5. In the Edit Plan Settings window, click Change advanced power settings
  6. This will bring up the Power Options dialog box. Open the Sleep option.
  7. Click Allow wake timers and then change the Setting. You can either completely Disable the Allow wake timers, or allow Important Wake Timers Only.
    Disable Allow Wake timers
  8. Click the OK button to confirm the change.

Do realize that this setting affects all wake timers. If you have identified a specific task that causes your PC to wake up from sleep, it might be better to open the Task Manager and disable the option to Wake the computer to run this task.

USB Devices

This is probably the most uncommon reason why your Windows 10 PC is waking up on its own. But since it is possible for USB devices to wake your PC from sleep, it needs to be mentioned.

In normal circumstances, when a Windows PC goes to sleep, you want to be able to wake it up using the mouse or keyboard (or even a mousepad on laptops).

This is one of the reasons why it’s possible for hardware devices to wake up the PC. In most cases these input devices are USB-based. (Even a web camera with motion detection can be connected on a USB port and trigger wake-up events.)

Configuring the power options for USB devices is very similar to the configuration for network adapters.

  1. Right-click the Start menu button.
  2. In the popup menu, click Device Manager.
  3. In the Device Manager locate the USB device, right-click it and select Properties in the popup menu.
  4. Click the Power Management tab.
  5. Clear the checkbox named Allow this device to wake the computer.
    Disable USB Device Wake Up PC
  6. Click the OK button to confirm, and OK again to close the USB device Properties dialog box.

These steps need to be repeated for all USB devices. (Unless you know which particular USB device is triggering the wake-up event.)

If you are not sure which USB device is the culprit, you can try removing them one-by-one and see if the PC still wakes up. This is only possible for external USB devices, so be aware that some integrated devices (like webcams) often also use a USB connection.

Device Drivers

Considering the potential of hardware devices to contribute to the wake-up-from-sleep issue, this story would not be complete without mentioning the importance of up-to-date device drivers.

Device drivers enable Windows 10 to interact with PC hardware such as network adapters and USB devices. As such, the most updated device drivers will ensure Windows 10 can accurately control the devices and their power behavior. You can download DriverFinder here and run a driver scan to check if you have the latest drivers for your Windows 10 PC.

How to Open the Control Panel in Windows 10

Many Windows 10 settings are configured through the Control Panel. The Device Manager for example, which is used for driver settings, is accessed through this panel. As such, it’s important to know how to open the Control Panel in Windows 10.

In Windows 7 and 8.1, opening the Control Panel was easy. All you had to do was click or right-click the Windows Start button. However, in Windows 10, this is no longer the case.

Open the Control Panel Using the Search Box

This is generally the preferred, and easiest way to open the Control Panel. Simply type “control panel” in the search box on the Taskbar.

In the Search results screen, you can click the Control Panel App under best match (1), or click the Control Panel icon in the right-hand window (2).

Open the Control Panel

Open the Control Panel from the Taskbar

If you want even easier access to the Control Panel in Windows 10, you should ‘pin’ it it to the Taskbar, thereby creating a shortcut.

  1. Follow the steps above to open then Control Panel.
  2. On the Taskbar, right-click the Control Panel icon.
  3. In the popup windows that opens, click Pin to taskbar.

Pin control panel to taskbar

After this, the Control Panel icon will permanently show on the Taskbar. So even when you close the Control Panel, you can quickly open it again by clicking the icon on the Taskbar!

Why Use the Control Panel?

Since it seems that Microsoft has made it a bit more difficult to open the Control Panel, you would expect that it is not needed that much. Not true!

For example, for device driver related actions (e.g., driver updates, troubleshooting, driver roll-backs, etc.) the Device Manager is needed.

To get to the Device Manager, you need to open the Control Panel. From there, select the Hardware and Sound option, and then click the Device Manager option.

Another common task performed via the Control Panel is program uninstalls.

Many applications create a Program Group in the Start menu, where they normally put a link to an uninstall option. But if that is not available, then the easiest method to uninstall a program is the Uninstall a program feature in the Control Panel.

 

Auto-Adjust Audio Volume During Phone Calls in Windows 10

What to do to ‘make’ Windows 10 auto adjust the audio volume levels of music you’re playing or video you’re watching, when you want to make or take a phone call.

Automatically adjust audio volume during phone calls in Windows 10? Why would anyone want to do that?

Here are some scenarios…

  • It’s your habit to listen to music while you’re on your computer. However, you sometimes need to make online calls during the day and you don’t want  to constantly start and stop your music each and every time you make a phone call.
  • You’re listening to some grrrreat music, or you’re watching a really amazing video… but you’re expecting an incoming phone call sometime today and you don’t want to miss it. You want to hear that incoming call loud and clear OVER whatever music you’re listening to, or video you may be watching.
voip-callPlease note that a 'call' in this context means either an audio or a video call made using a communications app installed on your computer such as Skype, WhatsApp, Zoom, Viber, Messenger etc.

So that’s clear… NO to manually muting or lowering the sound volume for whatever it is you’re playing when making or receiving computer calls. You want these ‘other sounds’ to automatically lower down during phone calls.

Luckily, Windows 10 has a feature to automatically lower audio volume when making or receiving phone calls. And there are a few options to configure this feature to your personal preference too!

Change the Audio Level for Communications

To configure what should happen during telephone calls:

  1. Right-click the sound icon in the system tray.
    Windows 10 Sounds
  2. In the popup window, click Sounds.
  3. In the Sound dialog box, click the Communications tab.
  4. Now, select what should happen to other sounds when you use your Windows 10 PC to make or take telephone calls.
    Note: Click Mute all other sounds if you want Windows to out all other playing audio to silent when you’re in a call.
    Note: Click Do nothing if you want all other sounds to stay at the same volume during calls.
    Windows 10 Audio Level
  5. Click OK to confirm.

The next time you make or receive a PC phone call, the audio level for other sounds will adjust according to the option you selected.

How to Disable Automatic Audio Level Adjustment

So after giving you the above steps on how to use Windows’ automatic audio level adjustment feature, why would you now disable it?!?

Well, it turns out the method of detecting “communications” as Microsoft calls it… is not fool proof. 😅

In some cases, this feature is triggered when it should not. Since there are so many programs using VoIP for audio communication, it is very possible that  audio is muted when you do not want it!

In games for example, you can configure the audio channels the way you want them. So when you are starting a chat with another player, you do not want Windows to suddenly change the volume level.

Whatever the reason, now you know the steps to configure the audio volume level adjustment in Windows 10 to your own preference!

Other Causes of Audio Volume Level Problems

If the Windows 10 settings for automatic volume adjustment does not solve your problem, or you deem it unreliable, you may want to try something else.

There are a few more settings in Windows 10 that can affect audio playback behavior. Another key component in all this is the audio hardware and audio devices you have with Windows 10. There are specific settings in audio playback software that can affect audio volume level behavior too.

Read on to learn more about why audio volume levels are not working the way you might expect.

Disable Enhancements and Exclusive Device Access

Audio enhancements allow an audio driver to perform adjustments to the audio, like an equalizer. But these enhancements can also be the reason why audio levels behave in a way you do not want.

To disable audio enhancements, follow these steps:

  1. Right-click the sound icon in the system tray.
  2. In the popup window, click Sounds.
  3. In the Sound dialog, select the Playback tab.
  4. Select the Speakers option, and then click the Properties button.
    Windows 10 Speaker PropertiesNote: There can be multiple Speakers options. Select the one you are experiencing problems with, or repeat the steps for each one.
  5. In the Speaker Properties dialog box, select the Enhancements tab.
  6. Next, make sure the checkbox Disable all enhancements is selected, and then click OK.
    Disable Audio Enhancements

If this does not help with the audio level problem, you can also disable exclusive control of the audio device. After step 6 above, select the Advanced tab and then clear the checkbox that says Allow applications to take exclusive control of this device.

Audio Device Hardware

Hardware is not the first to be mentioned, but it is certainly important. For audio hardware to work as intended, Windows needs the proper device drivers for the audio device. Updating your audio drivers is a good idea to ensure outdated driver software is not causing the problems. We suggest you download DriverFinder to update your audio drivers.

If your problems are with a USB headset, a good tip is to change the USB port the headset is plugged into. USB configuration is device and port specific, so plugging the headset in a different USB port may help fix audio volume problems. Preferably, use a USB port directly on the motherboard.

Application Specific Audio Level Settings

Apart from Windows 10 itself, many audio and video applications have settings that can affect audio volume behavior. If your application is listed below, check the settings to ensure the behavior is as you want it.

Discord

If you are experiencing problems with audio levels in discord, try this.

  1. Click the Settings icon in the main window (bottom left).
    Discord Settings
  2. In the left-hand panel, select the Voice & Video option.
  3. In the right-hand panel, scroll down to the ATTENUATION section.
    Discord Voice and Video
  4. Disable the options When I speak and When others speak.
  5. Press Esc to close the settings and go back to the main window.

VLC Media Player

VLC is an excellent and popular tool for audio and video playback. Check its audio settings using these steps:

  1. Open VLC.
  2. In the Tools menu, select Preferences.
  3. In the Preferences window, click the Audio icon, and then click the All radio button in the button left.
    VLC Aaudio Settings
    The window will change from Simple Preferences to Advanced Preferences.
  4. Now select Audio in the list on the left.
    VLC Advanced Audio Settings
  5. Turn the Force detection of Dolby Surround option to Off, and make sure the Replay gain mode is set to None.
  6. Click Save.

I hope you enjoyed reading this article!
If you have experienced audio level problems with other applications and you have a solution, let me know and I’ll add it!

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