We collect data from You via Your interactions with Us. These interactions can be through Your use of this Site, and/or Your use of Our Software. You provide some of this data directly, and We acquire some of it by gathering data about Your interactions, use, and experiences with Us. The data We gather depends on the context of Your interactions with Us and the choices you make as you interact with Us. We also receive data about you via third-party service providers.
But allow us to make this clear now: we do not and will not sell Your data to third parties.
This Site is not intended for or directed at persons under the age of 18 (or the legal age of majority in Your jurisdiction). As such, a minors' use of Our Site or Software on their own is not permitted.
We also do not intentionally gather any Personal Data about visitors who are under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us and We will take steps to delete that information from Our servers.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
YOU (referred to as either "You", "Your” or "User" in this Agreement) means the individual accessing or visiting this Site and/or using Our Software; or the company, or other legal entity on behalf of which such individual is accessing or using this Site and/or Software, as applicable.
COMPANY (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DeskToolsSoft, 340 S Lemon Ave #7353 Walnut, CA, USA dba DriverFinder.
WEBSITE or SITE refers to DriverFinderPro.com, accessible from https://driverfinderpro.com/
SOFTWARE refers to the use of the DriverFinder program.
ACCOUNT means a unique account created for You to access either this Site our use Our Software or parts of Our Software.
SERVICE PROVIDER means any third-party We enlist to perform functions and provide services to Us, including, but not limited to, hosting and maintenance, database storage, error monitoring, debugging, performance monitoring, advertising, marketing, billing, and customer relationship management. We share Usage Data and/or Personal Data with these third arties, but only to the extent necessary to perform these functions and provide such services.
SOCIAL MEDIA refers to any website or any social network website through which a User can log in or create an account to interact with Our Site and/or Our Software.
DEVICE means any device that can access the Site or Software such as a computer, a mobile phone, or a digital tablet.
USAGE DATA refers to data collected automatically either generated by Your visit of Our Site or Your use of Our Software.
PERSONAL DATA is any information that relates to an individual who can be directly or indirectly identified.
Usage Data is collected automatically when You visit Our Site and/or use Our Software.
Usage Data may include information such as Your device's Internet Protocol address (IP address), browser type, browser version, the pages of Our Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access our Site or Software by or through a mobile device, We collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Site or when You access the Software by or through a mobile device.
While visiting Our Site or using Our Software, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.
Personally identifiable information may include, but is not limited to: email address, first and last name, phone number, city, state, country, Usage Data, and others.
For instance, if you have a question regarding Our Software, you may decide to reach out to Us via the Contact Form on this Site. On this form, you'll also be asked to provide Your first name and email address (personally identifiable information) so that We can properly respond to Your inquiry.
We collect Personal Data where required to provide You with the best possible experience on Our Site and through Your use of Our Software.
By collecting personal information on Our Site, we're able to understand a User's journey, preferences, and interests. This helps Us gain a deeper knowledge of Our market, which in turn enables Us to provide a better Site experience.
By collecting personal information through Your use and/or purchase of Our Software, we're able to maintain a high standard of driver matching capabilities, keep an accurate customer database, provide relevant product, technical and customer support, keep You informed of updates and technical notices, and so on.
Our Software uses scanning technology designed to collect hardware ID's, software signatures, and device information present in Your system. It then passes this information back to Our servers so that We in turn can reply back to Our Software with a list of recommended drivers applicable to Your system.
This information is essential for Us to provide the best device driver update recommendations for a particular system on an ongoing basis. If you prefer not to provide this to Us, Our Software will be unable to provide any of Our services. Note that we may retain this information to enable Us to continuously improve Our driver matching (and provision) capabilities.
While in Trial mode (pre-purchase), this data is not related in any way to any personal identifiable information. The information is used solely so Our Software can provide driver update recommendations.
Post-purchase and after activation of Our Software, in addition to device hardware and system information, personal identifiable information is collected. We gather this information in order to fulfill Your order and to better provide any technical, product or customer support you may require.
We may use Personal Data for the following purposes:
We may share Personal Data in the following situations:
In detail, Personal Data is collected for the following purposes and using the following services.
Geolocation. We collect, use, and share User location data in order to provide location-based services. Most browsers and devices provide tools to opt out from this feature by default. Please check with Your specific browser and Your specific device manufacturer if you want to opt-out of this feature.
This Site is a TrustedSite-certified website. This means DriverFinderPro.com is regularly monitored for security issues like malware, malicious links, and phishing. This way, You are assured of safe-browsing while on Our Site.
This type of service allows interaction with social networks or other external platforms directly from the pages of this Site. The interaction and information obtained through this Site are always subject to the specific privacy settings You have for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when You do not use it. We recommend that You log out of these social networks in order to make sure that the processed data on this Site isn't being connected back to Your social media profile, if you prefer.
This Site uses Google reCAPTCHA to protect Our Site from misuse and spamming bots. It collects Your hardware and software information, such as device and application data, and sends this information to Google for analysis.
We use these Service Providers to manage a database of email contacts, phone contacts or any other contact information to communicate with You.
These services may also collect data concerning the date and time when You viewed a message, as well as when You interact with it, such as by clicking on links included in the message.
We use third-party service providers to manage Our Affiliate programs. If you sign up to promote Our Software with any of these providers, they will make available to Us information such as Your affiliate name and/or number, download link information, sales information, etc., so that proper attribution can occur. We don't have access to Your name (unless it is the same as Your username), Your email address, and any other personal identifiable information.
This type of service helps Us manage the tags or scripts We need in a centralized fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.
We use third-party service providers to show advertisements to You to help support and maintain Our Site and Software.
The services contained in this section enable Us to monitor and analyze online traffic and can be used to keep track of User behavior.
Analytics Collected Directly. This Site uses an internal analytics system that does not involve third parties. This Usage Data is transactional, and is never stored on our systems.
We use third-party ecommerce platforms to handle order fulfillment. When you purchase Our Software, these Service Providers request information from you, including, but not limited to: full name, home or work address, contact phone numbers, email address, and payment information such as Your credit card number or bank account details, and so on. This information is used to process Your payments and deliver the products You purchase.
The handling and processing of Your personal information at this stage is governed by these respective company's privacy policies.
IMPORTANT: We do not have access nor store personal financial information about You. We don't ever have access to Your full credit card number, its expiry date or security code, or Your bank account details.
By filling in the contact form on this Site or on Our Customer Support Portal, You authorize Us to use these details so that We can understand and respond to Your inquiry, and to provide you with future customer service.
Personal Data processed (not all mandatory): first name, last name, email address, time zone preference.
When you email Us directly, You authorize Us to use details in Your message so that We can understand and respond to Your inquiry, and to provide you with future customer service.
Personal Data processed (not all mandatory): first name, last name, email address, information included in the message, any files attached.
This Site does not monitor or respond to Do Not Track requests. To determine whether any of the third-party services We use honor DNT requests, please read their respective privacy policies.
If you use Our blog, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users of Our blog, and could be used to send you unsolicited messages.
We are not responsible for the personally identifiable information you choose to submit in Our blog. To request removal of your personally identifiable information from our blog, please contact us at firstname.lastname@example.org In some cases, we may not be able to remove your personally identifiable information, in which case we will let you know if we are unable to do so and why.
We display customer testimonials on Our Site in addition to other endorsements. With your express consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com
When We no longer have a legitimate business need (e.g., termination of a Customer agreement) to process Your Personal Data, We will either delete or anonymize it. We may retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Software, or We are legally obligated to retain this data for longer time periods.
We take all reasonable steps to protect information received from You from loss, misuse or unauthorized access, disclosure, alteration, and/or destruction. We maintain technical, physical, and administrative safeguards to secure Your information, and We use industry standard Secure Socket Layer (SSL) encryption for Your data that is transferred over the internet. Also, the information we collect about you is stored in limited access servers. We maintain safeguards to protect the security of these servers and your personally identifiable information.
Despite these security measures though, We cannot guarantee any method of transmission of information over the Internet to be 100% secure. If you have any questions about the security of Your personal information, please contact Us at firstname.lastname@example.org
Wherever you use Our Site and/or Software, you understand and acknowledge that We may transfer, process, and store information about you in the United States and other countries, both within and outside of the European Economic Area. This means that this information may be transferred to, and maintained on, computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
We vigilantly maintain Our customer database and strive to keep personal information accurate so that We can effectively serve Our Customers. It is Your right to be able to review, update, or remove Your Personal Data as you see fit. To do so, please reach out to Us via Our Contact Form or by email: email@example.com
IMPORTANT: We do not have access nor store personal financial information about You. We don't ever have access to Your full credit card number, its expiry date or security code, or Your bank account details. If you wish to make changes to this type of personal information for whatever reason you may have, please contact the e-commerce platform You used for Your purchase.
We will reply to access to personal information within 7 business days. Any information revision requests will be implemented within 7 business days.
Please note that We may keep certain Personal Data for as long as Your Software license is active. This is needed to continuously provide you with Our services. Personal data may also be retained in Our archives. We will keep and use this information as necessary to comply with Our legal obligations, resolve disputes, develop a comprehensive understanding of the needs of Our market, and enforce Our agreements.
Please contact Us at any time if you wish to cancel Your account or request that We no longer use Your information to provide you services. When contacting customer service, We may ask you to verify Your identification through the use of security questions before sharing any Personal Information as it appears in Our customer database.
IMPORTANT: Please note that some of the data gathered is collected and stored by third-party service. If you would like to erase any data that they have collected and stored, please contact them directly.
If We make material changes to this policy, We will notify you with a pop-up notice on Our Home page.